Inside Sales Representative

Job description

Location : Santa Rosa CA 95403 - 100% onsite role Contract Duration : 05+ Months Contract with possibility to extend Shift Timings : 7:30 am - 4:00 pm PST ESSENTIAL DUTIES AND RESPONSIBILITIES - (KEY ACTIVITIES) Increase customer revenue through effective and informed cross and upselling of products and services in an assigned region. This is accomplished by making outbound calls and emails to discuss drug testing needs, business needs, capture reorder business and understand customer program growth. Relationship development with mid-sized customers through quarterly business reviews of key accounts in the region, and proactive and insightful outreach. Develop Territory Action Plan for the assigned region which include sales targets, focus areas, customer needs and anticipated trends to meet revenue goal. Analyze accounts and identify the sales potential of existing customers, understand sales cycles, budgets and funding Monitor account performance and proactively address gaps in product adoption or usage, introduce new products promptly and effectively. Create, maintain, and provide accurate and timely sales forecast and pipeline information through capture in Develop relationships with customer personnel, make new contacts in other government and customer organizations to identify key purchasing decision makers to facilitate future sales. Work with other individuals and departments within the Government Services organization in a team-oriented fashion, supporting a unified approach to delivering customer solutions Coordinate customer requests for contracts and renewals with the Contracts Team